Terms & Conditions

Introduction

Welcome to FairDrive! By accessing or using our services through the FairDrive app or website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Definitions

• “User”: Refers to any individual accessing or using the FairDrive platform, including both passengers and drivers.
• “Services”: Encompasses all functionalities provided by FairDrive, including ride-booking and subscription management.
• “Platform”: Refers to the FairDrive mobile application and website.

User Registration

• Account Information: Users must provide accurate and up-to-date information during registration.
• Compliance: Users agree to comply with all applicable laws and regulations while using our services.
• Prohibited Conduct: Users must not engage in any activity that disrupts or interferes with the platform’s functionality or security.

Account Security

• Users are responsible for maintaining the confidentiality of their account credentials.
• Users must notify us immediately of any unauthorized use of their account.
• We are not liable for any loss or damage arising from unauthorized access to your account.

Use Of Services

• Users agree to use the services only for lawful purposes.
• Drivers must ensure their vehicle is maintained in a safe and lawful condition.
• Passengers must not engage in any behavior that is harmful or disruptive during rides.

Driver Subscriptions

• Subscription Model: FairDrive operates on a subscription-based model where drivers pay a fixed fee to access the platform.
• Payment Terms: Subscription fees are prepaid and non-refundable. Drivers are responsible for ensuring timely payments to maintain access.

Ride Bookings

• Booking Confirmation: Once a ride is booked, both driver and passenger will receive a confirmation with relevant details.
• Cancellations: Cancellations by passengers may incur fees as outlined in our Cancellation Policy.

Payments and Refunds

• Passenger Payments: Passengers are required to pay the fare as displayed at the time of booking.
• Refunds: Refunds, if applicable, will be processed in accordance with our Refund & Cancellation Policy.

Limitation of Liability

• FairDrive is a facilitator connecting drivers and passengers. We are not liable for any direct or indirect damages arising from the use of our services.
• We do not guarantee the availability, punctuality, or quality of rides.

Amendments

FairDrive reserves the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.

Contact Us

For any questions or concerns regarding these terms, please contact us:

• Email: info@fairdriveindia.com
• Address: FairDrive Technologies Private Limited
  41, 2/4 Jumma Sharif Building, Peerkhan 1st - 2nd Street, Mumbai Central, Mumbai, Maharashtra 400008, India